Refund Policy

Overview

We want you and your families to be satisfied with KinderReady Path. Because our products are digital and access is granted instantly upon purchase, we have structured our refund policy to be fair to both families and organizations. If you have any questions about a purchase, please contact us at kinderreadypath@gmail.com.

Individual Family License ($4.99)

We offer a 14-day satisfaction guarantee on the one-time $4.99 family purchase. If you are not satisfied with the app within 14 days of your purchase date, contact us at kinderreadypath@gmail.com and we will issue a full refund.

After the 14-day window, the purchase is considered final. Refunds will be returned to the original payment method within 5–10 business days. Upon refund, your app access will be revoked.

Additional Child Profile ($1)

The $1 additional child profile fee is non-refundable. Because this is a digital add-on that grants instant access within the app, we are unable to process refunds once the profile has been created.

Daycare / Preschool License ($250/year)

Daycare and preschool licenses include a 30-day refund window, but only if the license key has not yet been distributed to any families. If you contact us within 30 days of purchase and the key has not been shared or redeemed, we will issue a full refund.

Once the license key has been distributed to families — even partially — refunds are no longer available, as access has been consumed. These licenses are annual and do not auto-renew, so there are no pro-rated refunds for early cancellation.

District Licenses ($500–$2,000/year)

School district licenses follow the same policy as daycare licenses: a 30-day refund windowapplies only if the license key has not been distributed to any families. If you contact us within 30 days and the key remains unused, we will issue a full refund.

Once the key has been shared with families, refunds are no longer available. District licenses are annual and do not auto-renew; no pro-rated refunds are issued for early termination.

How to Request a Refund

To request a refund, email kinderreadypath@gmail.com with the following information:

• Your name and email address used at purchase
• The purchase date
• For district/daycare licenses: whether the license key has been distributed to any families
• The reason for your refund request

Processing Time

Approved refunds will be returned to your original payment method within 5–10 business days. Refunds are processed through Stripe, and the timing may depend on your bank or card issuer.

Account Closure Upon Refund

When a refund is issued, your app access (and any redeemed license key access) will be revoked immediately. For district and daycare licenses, all families who redeemed the key will lose access upon refund.

Questions?

If you have any questions about our refund policy, please contact us at kinderreadypath@gmail.com.